Publications
Conference Papers
Eden R., Syed, R., Leemans, S., and Joos A.C.M Buijs. “Inconsistency in Use: A Process Mining Perspective”, International Conference on Business Process Management 2021. (INPRESS) [CORE 2020 Rank:A]
Syed, R., and Wynn, M. 2020. “How to Trust a Bot: A User Perspective”, RPA Forum,International Conference on Business Process Management, LNBIP, volume 393, pp. 147–160. Springer. [CORE 2020 Rank:A]
Syed, R., Leemans, S., Eden R., and Joos A.C.M Buijs 2020. “Process Mining Adoption:A Technology Continuity versus Discontinuity Perspective”, Process Mining Forum, International Conference on Business Process Management, LNBIP, volume 392, pp. 229–245.[CORE 2020 Rank:A]
Denagama Vitharanage, I., Bandara, W., Syed, R., and Toman, D. 2020. “An Empirically Supported Conceptualisation of Robotic Process Automation (RPA) Benefits”, In: Proceedings of the European Conference on Information Systems (ECIS), Association of Information Systems.Research-in-progress paper. [CORE 2018 Rank:A]
Syed, R., and Bandara, W. 2019. “Controlling Corruption in Developing Country Public Sector: A Business Process Eco-Systems Perspective”, In: Proceedings of the International Conference on Information Systems (ICIS), Association of Information Systems.[CORE2018 Rank:A*]
Denagama Vitharanage, I., Toman, D., Bandara, W., and Syed, R., 2019. “Process improvement benefits realisation: Insights from an Australian university”, In: Proceedings of the International Conference on Business Process Management Conference Forum, CEUR Workshop Proceeding Vol. 2428. [CORE 2020 Rank:A]
Funke, C., and Syed, R. 2019. “The leadership influences in BPM lifecycle”, In: Proceedings of the Americas Conference on Information Systems (AMCIS 2019), 15-17 August 2019,Cancun, Mexico.[CORE 2018 Rank:A]
Syed, R., Bandara, W., and French, E.L. 2018. “Effective leadership in Public Sector BPM:A case study of an e-Government initiative in a developing country”, In: Proceedings of the International Conference on Information Systems (ICIS), Association of Information Systems. [CORE 2018 Rank:A*]
Syed, R., Bandara, W., and French, E. 2018. “Effective Leadership in BPM Implementations: A Case Study of BPM in a Developing Country, Public Sector Context”, In: Proceedings of the International Conference on Business Process Management, LNCS Vol. 11080,pp. 376-391. Springer. [CORE 2020 Rank:A]
Syed, R., Bandara, W., French, E., and Stewart, G. 2017. “What Does Leadership Entail in Public Sector BPM Initiatives of Developing Nations: Insights from an Interpretative Case Study from Sri Lanka”, In: Proceedings of the International Conference on Research and Innovation in Information Systems (ICRIIS). pp. 1-7. IEEE.
Syed, R., Bandara, W., French, E., and Stewart, G. 2016. “The Status of Research on Leadership in Business Process Management: A Call for Action”, In: Proceedings of Australian and New Zealand Academy of Management Conference – Under New Management: Innovating for Sustainable and Just Futures. Brisbane: ANZAM. [CORE2018 Rank:Australasian]
Syed, R., and Bandara, W. 2012. “ICT to Enhance the Triangle of Life: The Soil, the Seed,and the Life-Giver Farmer”, In: Proceedings of the Australasian Conference on Information Systems, pp. 1-10. [CORE 2018 Rank:Australasian. ABDC Rank:A]
Bandara, W., Syed, R., Kapurubandra, M., and Rupasinghe, L. 2012. “Building Essential BPM Capabilities to Assist Successful ICT Deployment in the Developing Context:Observations and Recommendations from Sri Lanka”, InProceedings of the Annual Workshop of the AIS Special Interest Group for ICT in Global Development. AIS Electronic Library.
Journals
Kamalpour, M., Rezaei A, A., Watson, J., Tariq, A., Buys, L., Eden, R., and Syed, R. 2021. “Online health communities, contributions to caregivers and resilience of older adults”, Health and Social Care in the Community , 29(2), pp. 328-343. [Q1]
Syed, R., Suriadi, S., Leemans, S., Wynn, MT., Bandara, W., ter Hofstede AH., Adams, MJ., Ouyang, C., Raijers, H., and de Weerd. 2020. “Robotic Process Automation: Contemporary Themes and Challenges”, Computers in Industry, 115:103162. [Q1]
Syed, R., Bandara, W., French, E., and Stewart, G. 2018. “Getting It Right! Critical Success Factors of BPM in the Public Sector: A Systematic Literature Review”, Australasian Journal of Information Systems, Vol. 22. [Q2]
Teaching Cases & Book Chapters
Bandara, W., Thennakoon, D., Syed, R., Mathiesen, P., and Ranaweera, K. K. D. S. 2016. “Improving the Clinical-Care Pathway of an Ayurvedic Hospital: A Teaching Case for Developing Process Improvement Capabilities”, Journal of Information Technology Teaching
Cases 6(2), pp. 111-120. [Q4]
Bandara, W., Syed, R., Ranathunga, B., and Kulathilaka, K.B.S. 2017. “People-Centric, ICT-Enabled Process Innovations Via Community, Public and Private Sector Partnership, and E-Leadership: The Case of the Dompe e-Hospital in Sri Lanka”, In: Business Process Management Cases: Digital Innovation and Business Transformation in Practice, J. vom Brocke and J. Mendling (eds.). Cham: Springer International Publishing, pp. 125-148. [162,000 Downloads]